Privacy policy

Last updated: 16-10-2026

PrimeCart respects your privacy. This policy explains what information we collect when you visit our website or place an order, how we use it, and the choices you have.

Information we collect

Details you give us: your name, phone number, email address, delivery address and billing address when you place an order, create an account, or contact us.
Order information: the products you buy, order totals and payment method. We do not store your full card details. Card payments, where offered, are handled by our payment provider.
Technical information: your IP address, browser type, device type and pages you visit, collected through cookies and similar tools.

How we use your information

To process and deliver your orders and send order updates.
To provide customer support and handle returns, exchanges and refunds.
To prevent fraud and keep our store secure.
To improve our website, products and services.
To send offers and news, only if you have agreed to receive them. You can unsubscribe at any time.

We do not sell your personal information. We share only what is needed with:

Delivery and courier companies, so they can deliver your order.
Payment providers, to process payments.
Our store platform, Shopify, which hosts our website and processes order data on our behalf.
Advertising and analytics tools, if we use them, to measure and improve our marketing.
Authorities, when the law requires it.

Cookies

We use cookies to keep items in your cart, remember your preferences and understand how visitors use our site. You can block or delete cookies in your browser settings, but parts of the site may not work properly without them.

Data security and retention

We take reasonable steps to protect your information. We keep order records for as long as needed to run our business, meet legal and accounting requirements, and resolve disputes.

Your choices

You can ask us to see, correct or delete the personal information we hold about you, or to stop marketing messages, by contacting us at malishahid67890@gmail.com. We will respond within a reasonable time.